My whatwatt works well in the cloud; it also works fine via MQTT with a local broker (Mosquitto). I should use whatwatt via MQTT with the external cloud manager HiveMQ Cloud over TLS. It does not work with URL, Username and Password. What could be the problem? (My license: PLUS)
Hi Rolf, were you sure to change the protocol to mqtts:// ?
Thanks, Remek.
For the URL, I tried ssl://…, mqtt://.., now I tried mqtts://… and even nothing before the server name; at the end of the URL I tried xyz.cloud:8883 and now also xyz.cloud; indeed, now it works: without :8883 and with your proposition mqtts:// - thanks a lot!
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We’ll consider for a future firmware release adding a note that would explain how to specify the connection type. The online documentation is separate, and therefore by definition inconvenient, additionally the protocol is mentioned in the section about the REST API for the client configuration.
Thanks for raising this question, hopefully it’ll help others.
Remek